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Hotel Riu Palace Riviera Maya - All Inclusive | Resort in Playa del Carmen

| 9.2 (2528 Reviews) |  1 Bathroom
Playacar Resort | Hotel Riu Palace Riviera Maya - All Inclusive

Resort in Playacar, Playa del Carmen

Family fun on the beach, with outdoor pool, near Playacar Golf Club
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Riviera Maya - All Inclusive offers 460 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Avenida Xaman-ha, Mza 9 and 10, L1, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Pet Policy
No pets or service animals allowed
Due to mexican government regulations, riu hotels and resorts will no longer exchange us dollars for mexican pesos at their properties located in mexico. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of covid-19 health protocol (riu) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Michael
Jul 10, 2025 10:12:12 PM
Review Score:   10
Summary: It’s amazing this was our 3rd time visiting the hotel it was amazing. The staff is very helpful, kind and caring and attentive food pool amenities, beach amenities every amenity you can imagine this hotel has. The staff starting with Joe at the aquatics is amazing Eric the waiter at the Italian restaurant went above and beyond to help us with our child candy. The Cleaner Candy was so nice when our son made a mess and came over immediately to help us clean it up. Nico at breakfast was the best.
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FAQ's

Is this Playacar resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar resort have a swimming pool?

Yes, this Playacar resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar resort?

Best-rates for the Playacar resort starts from $311 per night with includes Toiletries, Business Services, Bedding/Linens, Restaurant, Bar, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, TV, View, Sports/Activities, Hot Tub, Pool, Wellness Facilities, Guest Services, Internet, Kitchen, Laundry, Air Conditioner, Parking, Designated Smoking Area, Ocean View, Balcony/Terrace, Spa, Fireplace/Heating with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playacar resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar resort?

Based on the information reported by the owner or manager, the Playacar resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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